Common Scams to Avoid

Bonus Section: The Safety Vault: Scam Defense & Emergency Contacts

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Common Scams to Avoid

Money Changers

This is a very common scam, especially with small, unauthorized stalls that offer unusually high rates with “No Commission!” signs. These places often use sleight-of-hand tricks, such as dropping or folding notes, or rigged calculators to shortchange you.

Suggestion

To be safe, only use official, licensed money changers or banks, which are easily identifiable. Better yet, use a reputable ride-hailing app to navigate to a well-known money changer like BMC or a major bank. You can also withdraw cash directly from a bank ATM, which often offers a better exchange rate. If you must use a smaller money changer, meticulously count the money yourself on the counter before handing over your foreign currency, and do not let the teller recount it after you have checked it.

Fake Police

Be extremely cautious of anyone claiming to be a police officer who stops you and asks for money for a violation. This is a common tactic, especially for tourists on scooters who may not have an International Driving Permit. These impostors often pressure you to pay an on-the-spot “fine,” which is just a bribe.

Suggestion

Legitimate fines are paid at a police station, not on the side of the road. Always ask for proper identification and an official ticket. If you are stopped, be polite but firm. Carry a small amount of cash, like IDR 50,000-100,000, in a separate, easily accessible pocket, and keep the rest of your money and valuables hidden. You can offer this small amount as a “fine” and then go on your way to avoid further hassle.

Taxi Meters & Overcharging

Unofficial taxis, particularly at the airport or busy tourist hubs, may quote highly inflated flat rates or claim their meter is “broken.” Even metered taxis might take longer routes to increase the fare.

Suggestion

The most reliable option is to use a reputable ride-hailing app like Gojek or Grab, which have upfront pricing and GPS tracking. If you are taking a traditional taxi, the most trusted company is Bluebird. You can easily identify them by their light blue color and the logo on the roof and door. Always insist on the driver using the meter or agree on a fixed price before starting the journey. If a driver refuses to use the meter, politely get out and find another taxi.

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Additional Scams to Be Aware Of

Scooter Rental Scams

Some rental companies will try to blame you for pre-existing damage upon return and demand a high repair fee.

Suggestion

Before renting, thoroughly inspect the scooter and take detailed photos or a video of the entire vehicle, noting any existing scratches or damage. Use a reputable rental company, and never hand over your passport as a deposit.

Bracelet and Sarong Scams

Be wary of overly friendly locals who approach you at beaches or temples offering a “free” bracelet or sarong. Once the item is in your hand, they will demand an inflated payment.

Suggestion

The best way to avoid this is to politely but firmly say “no, thank you” and keep walking. Do not accept anything that is offered to you for free.

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Emergency Numbers in Bali

General Emergency Hotline

112 is the main emergency number in Bali, similar to 911 in the S. or 999 in the U.K. It is free to call from any mobile or landline and connects you to operators who can assist with police, medical, or fire emergencies. This is the best number to use if you are unsure who to call.

  • Police: 110
  • Ambulance: 118 or 119
  • Fire Department: 113
  • Search and Rescue (SAR): 111, 115, or 151. The specific number for Bali’s SAR is +62 361 752 222.

Important Advice for Tourists in Remote Areas

  • Dialing from a Mobile Phone:
    • If you are using an international SIM card, you must dial Indonesia’s country code (+62) before the number. For example, for the police, you would dial +62 110.
    • If you have a local SIM card, you may need to dial the area code for your location first. For South Bali, the area code is 0361.

Tourist Police

For issues like lost passports, scams, or other non-life-threatening concerns, contacting the Tourist Police is often the best option. They have English-speaking officers.

    • Main Tourist Assistance Centre: +62 361 224 111
    • Kuta Tourist Police: +62 361 300 7777
    • Nusa Dua Tourist Police: +62 361 744 2622

Medical Emergencies

While calling an ambulance is an option, it can sometimes be faster to get a taxi to the nearest hospital, especially if you are in a remote area. If possible, contact your hotel or villa staff, as they can be a great resource for local assistance.

    • BIMC Hospital (Kuta): +62 361 761 263 (recommended for tourists)
    • Siloam Hospitals (Denpasar): +62 361 779 900

Consular Assistance

In case of a serious emergency, you should contact your country’s embassy or consulate. They can provide guidance on legal matters, lost documents, or other serious issues.

    • Australian Consulate-General, Denpasar: +62 361 2000 100
    • S. Consular Agency, Denpasar: +62 361 233 605
    • British Honorary Consulate, Denpasar: +62 21 2356 5200 (via Jakarta Embassy)

General Safety Tips

    • Always let someone know your travel plans, especially if you are going to a remote area.
    • Carry a fully charged phone with you.
    • Consider hiring a local guide, as they can be invaluable in a remote setting.
    • Save these numbers in your phone before you travel.